How long does a order take to process?
Orders can take from 2 to 5 working days. Purchases placed on weekends and public holidays will be dispatched on the next working day.
Availability of stock
Availability of stock are displayed though the store. If an item is temporarily out of stock you will be notified.
How do I clean my leather accessories embellished with metals?
In order to clean your mocaro leather accessories please avoid contact with oil based products. We advise the use of a mild leather cleaning product along with a micro fiber cloth. However, if stains occur please consult a professional leather cleaner.
How do I clean my silk accessories embellished with metals?
In order to clean your mocaro silk accessories, please see care label in item. Silver embellishment to be removed and polished lightly with a soft silver polishing cloth. After cleaned reattach embellishment, if tarnish occurs please consult a professional jeweler.
What is the waiting period for bespoke items?
Please allow 3-6 weeks before delivery. All of our items bespoke receive a complimentary gift wrap.